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Unread 06-02-2006, 02:04 PM   #1
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Join Date: Jun 2006
Posts: 2
Unhappy dip in new tile shower floor

Had a "professional" do a mud bed and tile install for a shower. He used cement board on the walls, proform preslope base, a liner, and then a thick bed mortar mix bed. He tiled using a thin set and we noted a dip in the floor before the shower drain. Not a small dip but 1/2" difference at lowest point in the tile to the drain. And not just one tile but a row of at least one foot of tile that dips. In other words we have an uphill drain. Now, he wants to "pop" the tiles which will be a week out from installation and reset them. They are not grouted. So the questions are many including do we trust him to do it right. Also can he actually "pop" the tile without damaging the tile, the bed and/or the liner???? Two, if he repairs it, what material should he use to get the proper slope??? To add to the dilemma, we are not so confident in the installer, reasons stated above and he is angry with us because we haven't paid in full yet.
Another professional suggested we just grout it and put another bed over the existing tile to create a proper slope, then re-tile. This would create a big expense and is it worth that or can we salvage the existing set up???
Help us please, quick responses appreciated.
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Unread 06-02-2006, 02:24 PM   #2
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Your tilesetter should be able to pop out the tiles without too much damage to the setting bed. Top fill the dip, he should vacuum any loose sand, paint the area with a slurry of thinset, then add more deck mud. A final coat of thinset after the deck mud cures will fill any areas where the deck mud doesn't take a feather edge.

He could also use a memdium set mortar to fill the dip. It must cure before adding the tile.

Don't let him getting mad keep you from putting you foot down and demanding a "workman-like" job. That's what you are paying for and haven't got yet. He gets his money when you are satisfied with the job, and not one day sooner!
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Unread 06-02-2006, 02:42 PM   #3
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Thanks, so this is another two part process...feather out the mud and then tile after it cures, correct? And will the tiles likely be damaged after they are "popped". And yes I agree don't pay until we are satisfied.
Is there a standard for a warranty on this type of job?
Also do you recommend laticrete for the floor and walls? I will be doing that part.
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