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Unread 01-25-2021, 07:36 PM   #1
njtiler83
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Laticrete Permacolor grout issues

Hi Guys!

I've been an installer for over 20 years and I've never experienced an issue like this before...

I remodeled by own bathroom and I used latricrete permacolor grout "been using it for 3 years", my shower is about a month old, and tonight i noticed some soap scum on the bottom joint of the shower, between the wall and floor. So with my finger I rubbed it... and i kept rubbing and the grout was coming out like sand.. any advice?

-Ray
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Unread 01-25-2021, 10:53 PM   #2
Karls tile Inc
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I don't have a solution for you. I will say I have had a problem although color related to permacolor. Were you using select?
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Unread 01-26-2021, 09:49 AM   #3
njtiler83
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It was the permacolor not the select. I had a laticrete tech rep email me with a illogical response “the grout in the corner should have been silicone sealant”, that just makes no sense at all for the grout to “rub” out into sand. I could understand if it cracks... but not rub into sand, and it’s not just the bottom joint. I can rub any joint hard enough with my fingers for the grout to come out.
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Unread 01-26-2021, 08:36 PM   #4
njtiler83
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Here is a video..

https://rumble.com/vdasq5-permacolor-grout-issue.html
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Unread 01-26-2021, 08:39 PM   #5
Karls tile Inc
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His thinking was there may have been some expansion and contraction and that made the grout brittle.
I will say that I have had issues with every manufacturer in regards to grout.
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Unread 01-26-2021, 11:24 PM   #6
Tool Guy - Kg
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Hi, Ray.

For this batch of grout:
1) What is the expiration date of this bag?
2) Was the bag newly opened by you, or was it previously opened?
3) How much water did you add?
4) Did you mix by hand with a float, or mechanically with a drill? If mechanically, what mixer/paddle did you use and what speed did you mix?
5) How many minutes did you mix?
6) Did you provide for slake time, then remixing?
7) Did you add any more water or do any additional twisting up after starting to grout?
I'm not trying to give you the third degree or anything...just looking for facts that might lead us to answers.

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Unread 01-28-2021, 08:54 PM   #7
Karls tile Inc
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Hey Ray that joint should really be caulked.
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Unread 02-14-2021, 02:34 PM   #8
njtiler83
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I know this... however it doesn't mean the grout sound rub off like sand, even on the wall joints. Laticrete had sent a rep out, the took some video, took the remaining bag of grout. Said that they would send me some kind of "grout pen" which could possibly help strengthen the grout, and they're going to run a test of the grout to see what's wrong with it. In the meantime.. i've decided to stick with mapei ultracolor grout as i've never had any issues with it.
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Unread 02-14-2021, 06:05 PM   #9
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TEC had issues like this with Power Grout which the Permacolor is basically the same. They also were giving out a “hardener” in a bottle. I had a issue with tiny white balls in the grout which I didn’t notice until I started washing and by thin it was too late. They conceded it wasn’t normal credited me $150. Which didn’t cover the aggravation of picking it out of the surface of the joint for 3 hours.
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