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Unread 09-12-2005, 06:50 AM   #1
Madison Mike
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Interceramic brand tile

Hey all - Hope your Monday is starting off OK. I'd like to get some opinions on Interceramic floor tile. I've only been installing for a few years, and not all of it tile, but I've always thought that it was a lower quality tile. I've seen lots of really out of square, shade variations where there shouldn't be any variation, broken/chipped tile right out of the box, spots on th tile that are missing glaze, cracks that are glazed over......

The reason I ask is that I'm installing a job with Interceramic floor tile and there are all kinds of problems, aside from the quality of the tile, but the tile itself is making it more difficult to do this job. The customer is extremely picky and wants perfection with a cheap price tag. What's your experience with Interceramic???


Mike
Madison, WI

PS: The sales chick says she's never heard of any kind of complaint about Interceramic tile from the installers and that she "sells alot of it because they have a lot of 'inexpensive' tiles".
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Unread 09-12-2005, 07:00 AM   #2
muskymike
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Hi Mike, I have found that that tile has alot of size variance. Mike, I moved ya over to the pro hangout. Prolly get more answers over here.
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Unread 09-12-2005, 07:28 PM   #3
JTG
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I'm asked to install their tile often and find the QC lacking. I think that they have a problem with size and they don't fire at a high temp. and no one looks at tile going into the box.
Mike that is how they reduce the cost. And the tile guy has to make it look like million $ tile.
Good luck
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Unread 09-12-2005, 07:40 PM   #4
Davestone
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I agree,with that tile you get a lot of pops, and stair stepping, and some even look like potato chips!Pick through it, and don't set the crappy ones..tell em if they want a million buck tile job, start with a million buck tile.Most of us tile guys are sick of all the tile manuf. gettin away with selling CRAP, that we have to make look good.
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Unread 09-12-2005, 07:47 PM   #5
ddclay
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hmmm, inexpensive tile.......picky customer.

I'd have them sign a waiver, put it in writing NOW to inform them of your inspection of their tile. Did your customer pick out the tile? Has some of the tile been installed yet? Do what you can to make them aware on paper now, even if you are part way into the job. It could be less costly for you then waiting untill the end. Hopefully they will see the light!
We don't sell the stuff. Good luck Mike. I know it's not a good position to be in because you want a good install but.......you can't turn a jack ass into a race horse.
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Unread 09-12-2005, 08:06 PM   #6
Madison Mike
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Thanks for the switch, Mike. That's kind of what I was thinking too, all of it. I tried to tell this guy in an indirect way that his tile was pretty low on the QC pole, but he's a one man spec house operation/perfectionist. The sales chick created a lot of problems for me on this job which resulted in 3 different calibers of tile, not enough tile, not telling me that she intentionally sent a few boxes of a different shade and caliber, not warning me about this guy's perfection fetish, etc..... After installing some of the tile I noticed WAY different sizes, and had to investigate. Lucky that I did. If I'd have gone any farther there wouldn't have been enough of the same caliber left to do the main area. Funny thing is, I found the 4 boxes that were different shades and calibers so the bigtime variation came from the main lot. Interceramic, yuck.


thanks all,
Mike
Madison, WI
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