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Unread 08-19-2011, 09:14 PM   #1
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New shower install, your comments are welcome...

We are in the process of having a house built and I would like to post a few pictures of the master shower install and ask for some advice. First of all my proffesion is in the elctrical sector and my only experience with tile work was with our current master shower remodel.


For a first timer I believe it turned out great and we love it. I really look at every tile installation since then with much more respect for how they turn out when done well.

So the house that we are having built right now we picked a pretty basic shower option and I believe they are botching the job. The first major problem was that they installed the wrong color tile. They have started to replace everything with the correct tile and I also pointed out a few other things I noticed to the builder. It looks like they didn't fold the PVC pan liner quite right and one of the walls was bowed out pretty far. That issue made the floor tiles look terrible. Also the tile on the niche was chipped and they covered it up with silicone. (Like you wouldn't notice within five seconds of looking at it)

Back wall to the left is where it was pushed out making the floor appear out of square.
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More quality work.

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Now they have ripped all that tile out and started to install the correct tile, however they did not replace all of the back board (GP DensShield). It looks like they did replace portions of the backer, but they did not tape the joints at all.

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From what I've heard they have fired one of the tile subs and this crew is from the new sub. I know without a doubt this is not being done correctly at all. My main question is what sort of position am I in to get this done the right way? In my opinion this entire install looks like something a first timer or a total hack would attempt to pass off.

Last edited by jgleason; 08-20-2011 at 08:17 AM. Reason: please use the paperclip icon and attach images. Don't use the img tag.
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Unread 08-19-2011, 09:18 PM   #2
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Hi Jason, hopefully you didn't pay them any money. Indeed it looks horrible. You need to find a tile person that knows what they are doing.
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Unread 08-19-2011, 09:19 PM   #3
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That work just looks awful, tear it all out, start over with a competent installer. I'm sure you can find a much more competent installer here.

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Unread 08-19-2011, 09:24 PM   #4
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Looks to me like YOU should be doing the tile work. Well, it doesn't look like they are following the manufacturers instructions. GP wants the joints sealed with silicone and the joints taped with thinset and alkali resistant mesh tape. So, Off comes the tile again. GP also wants their backer to end above the cement floor and that joint to be sealed with silicone to prevent wicking. Can't tell how they handled the nail/screw holes in the board. Those should also be sealed. I personally liked putting redguard or similar over them and the joints.

So, for those reasons alone I would not accept the installation as it is. I would probably ask for a real tile guy or just do it yourself since you seem to have a good grasp on the project.

EX Tile Contractor
Positive Tile and Stone
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Unread 08-19-2011, 09:25 PM   #5
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What a small world. So I click on this thread http://www.johnbridge.com/vbulletin/...ad.php?t=95669 and we live probably less than a few hundred yards away from each other. After exchaging PM's it looks like we have the same builder...
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Unread 08-19-2011, 09:25 PM   #6
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They didn't even use bullnose in the niche, that is unacceptable. You can see the red on the ceramic, ceramic also is pretty much a thing of the past I am surprised the material isn't porcelain.

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Unread 08-19-2011, 09:26 PM   #7
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Sadly, that work is about par for TX. Heck, better than some of the garbage I come across.

But, no, the work is unacceptable. I would STRONGLY recommend getting your own tile guy. GC's in TX (with apologies to cx) are not to be trusted with tile, especially showers. They just want the cheap guys.
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Unread 08-19-2011, 10:06 PM   #8
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Jason and I do in fact share the same builder. My house was built about 3 years ago and when the tile guys were doing the floor and master bath I found all sorts of problems. This builder just refuses to pay for quality laborers so we end up with sub par installations.

My entire master shower had to be torn out before we moved in. There was a grout line on the back wall of the shower that started out as 1/4' at the floor and slowly worked its way to almost 1/2" by the time the install was 6 feet up the wall. The installer decided to CUT some thin pieces of tile to "fill the gap" so that the grout line would be 1/4" all the way up the wall but the tiles were out of square.

That was just the beginning. I've since had water leaks in the wall/floors/ceilings, one of my toilets was even MISSING the doughnut! I had sub floors pop up upstairs. There was also a "soft spot" in the floor that I always thought was odd so when the guy came to fix the popped nails we pulled the carpet back to find a HOLE that was filled with liquid nails! WTH??? Nail heads poking through drywall, seems between sheet rock cracking. These guys suck!

Had I known about the sub par work going on in this development I don't think we would have moved in.

Jason, PM me if you need help moving in! Welcome to the neighborhood!
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Unread 08-21-2011, 08:24 PM   #9
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Thanks for the heads up Matt. If you ever see a 2011 white Silverado in the driveway that's me. Feel free to stop by and say hi. I fired off an e-mail to the folks in the office last night and sent all kind of pictures plus the GP DensShield installation .pdf that clearly states,

β€œIn all corners, apply self-adhesive 2” (51 mm) wide fiberglass mesh tape and imbed with a bead of flexible sealant. Bed tape on

all joints and corners with material used to set tiles.” and, "Fit ends and edges closely. Do not leave gaps between panels."

We're supposed to have a meeting tomorrow with our builder who I haven't even met yet because the first one just quit. I'll keep you posted on how it all turns out.

More pictures from today after they have all the tile set in place. About the only positive is that they some how figured out how to get the pan liner behind the wall a little better and the floor sorted itself out just like I figured it would. I wouldn't be surprised if the just cut the excess off right at the top of the mud bed....

Here are some more pictures of the DensShield joints behind the tile. These are all pretty rough gaps and range from 1/4-3/4 of an inch plus.

Right on the grout line. Gee I wonder if it will ever get water inside the wall???
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Last edited by jgleason; 08-22-2011 at 11:02 AM. Reason: please use the paperclip icon and attach images
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