Wrong sealant on Encaustic cement tile

[Janeldown]

Hi there,
We had decorative encaustic cement tile installed in our sunroom. The contractor sealed the floors over the weekend with an oils based polyurethane sealant that has left an uneven finish and visible brush marks and bubbles on the tile. I’m sure the entire layer needs to be fully stripped and a different product should be used to seal the tiles.

I would like to know what the process is for removing the polyurethane and if it’s something my husband and I can do ourselves?

[cx]

Welcome, Janel.

First, tell us specifically - Brand name, make and model - what topical coating was used.

Second, tell us specifically what grout was use in the installation.

Third, tell us how large an area we're talking about here.

Forth, tell us why the contractor is not doing this removal. This is something you are not likely to wanna do yourself and if the application was not done correctly it's not something that you should even be considering doing yourself.

My opinion; worth price charged.

[John Bridge]

Hi Janel,

I have only installed encaustic tile a few times, but there haven't been any problems with sealing. It's thirsty stuff. I agree with CX. You should be putting this right back on your installer/contractor. Do tell us what product he used, though, and post a picture or two of the problem area.