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Unread 09-06-2020, 12:35 PM   #1
Pebbles7
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Ceramic tile chip

I hired a contractor for full bathroom remodel and wondering if there is a way to repair Scratches or should I have them replace the tile?
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Unread 09-06-2020, 01:23 PM   #2
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Welcome to the forum, Diane.

I'm having a hard time making out the scratches you're referring to? Do you have a better quality picture?

Generally speaking, the contractor should replace the tile that are damaged. Maybe there's more to this, but without any more details, that's all I can tell you at this point.
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Unread 09-06-2020, 01:38 PM   #3
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Thank you for replying. The attached are better pictures.
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Unread 09-06-2020, 07:33 PM   #4
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Ok, I see the chip now. It's certainly not one that would be easy to conceal or repair.

So a few questions. How long has the tile been down? How long is the warranty from your builder? How big is the tile? What is the application, i.e. shower, floor, bathroom wall, etc.?
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Unread 09-06-2020, 07:57 PM   #5
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The tile was put up on Thursday. It’s a remodel of a basement bathroom so no warranty. Is it possible that the blade he’s using to cut the tile is not sharp? The tile is 8x20.

We think maybe he was using a dull blade to cut the tile. There are a lot of pieces that have scratches on the edge.

Thank you!
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Unread 09-06-2020, 08:07 PM   #6
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Welcome, Diane.

I'm confused about this statement:
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Originally Posted by Diane
It’s a remodel of a basement bathroom so no warranty.
Why would it being a remodel of a basement mean it has no warranty? The guy installed the tile three or four days ago and refuses to correct his mistakes?

What sort of contract do you have with this installer?
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Unread 09-06-2020, 08:28 PM   #7
Pebbles7
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I haven’t addressed it with the contractor yet. The contract only stated the work he would do and the cost. There is nothing that discusses quality of workmanship.

Would it be best to have him replace the tiles or is there a white sealant he could use?

Thank you
Diane
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Unread 09-06-2020, 11:13 PM   #8
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Workman-like manner is assumed. That is not up to workman-like manner.

Replace the tiles. Should be completely on their dime.

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Unread 09-07-2020, 04:45 AM   #9
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No replacement, no pay. Should have noticed when installing and changed to another tile.
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Unread 09-07-2020, 08:32 AM   #10
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I agree with the others, I'm surprised he left it that way. Ask him if he happened to see the chipped tile and he will say no. Then tell him that you think it needs to be replaced. He shouldn't have a problem doing that.
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Unread 09-07-2020, 02:21 PM   #11
Pebbles7
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I think I have to change contractors. There are too many issues. He is not using a tile saw that uses water so all the cuts have jagged edges that he installed on the wall. The niche looks horrible too. I feel awful doing this but it’s a lot of money to spend on something that is poorly done. And I’m sure if he does the curb and floor, it will look the same

Thanks for the comments.
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Unread 09-07-2020, 07:09 PM   #12
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Diane, feel free to post another picture or two if you would like. I'm pretty sure we will be in agreement with you. Do you have any idea how the shower was installed? How it was waterproofed?
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