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Unread 05-16-2018, 12:58 PM   #1
Fynn
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Uneven tiling; crack in grout; bump in floor tiles

Hi!

We just finished remodeling a home before moving in, and although most of it was done to our satisfaction, we have come across several problems: floor tiling not even with wall in shower (visible corner); grout cracking along the whole length of bath tub and in corner of kitchen backsplash; cracks on either side of bathroom vanity and wall, small bump in floor tiling in bathroom (feels like top of a golf ball underneath the tiles); etc. Can these items be fixed? How should we address these issues with contractor? We have paid him for everything except what was left over since last payment (not much is left to pay).
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Unread 05-16-2018, 01:06 PM   #2
cx
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Welcome, Fynn.

Each of those places you've pictured should have had a flexible sealant rather than grout. Your tile professional should know that.

The shower floor is a particularly sloppy looking edge to my eye.

What you can do about it? I dunno. First step is to point out all those issues to your contractor and start a discussion.

My opinion; worth price charged.
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Unread 05-16-2018, 03:10 PM   #3
jadnashua
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Accepted industry standards, as CX mentioned, call for all changes of plane and changes of material, or up against a rigid surface need a flexible joint. The easier one to install is to use caulk. Grout colored caulk is available for many of those available out there from the grout manufacturer, and at least one company will mix some for your specific grout, if the manufacturer doesn't.

At a minimum, you should expect things to be installed according to industry standards, which is the minimum required to be reliable. The TCNA publishes those standards, updated annually to account for new methods and materials as they evolve and are developed and from lessons learned. The flexible joint has been in there for decades, though, and is nothing new.
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Unread 05-16-2018, 03:54 PM   #4
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Fynn,

how much is left to pay the contractor?

From here it looks like most of your issues could be fixed by removing the gout and installing caulk preferbly silicone(sanded?)

The shower floor is a different story. I would want that tile to the wall to all be the same and all those joints from floor to wall should be dug out and caulked.

Your contractor should be happy to remedy the issues and make you happy. If he balks then you got the wrong guy.
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Unread 05-16-2018, 04:31 PM   #5
Fynn
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Thank you all for the great feedback! I will mention these points to our contractor.

Mark: We have about two thousand left to pay for final payment. We remodeled a lot of the house (pretty much every room) so it is a fraction of what we've already paid.

In fact, the remodeling cost almost twice as much and took twice as long as originally expected (we had multiple move-in dates go by before we were finally able to move-in, and we still had a couple of months of the contractor coming in every day to complete the project). Extremely exhausting!
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Unread 05-17-2018, 12:27 AM   #6
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That's one of the pitfalls of remodeling. Nothing goes according to schedule. The only way to speed up the process is to offer incentives for finishing on or before the promised date, and penalties for finishing after.

And have a contract.
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Unread 08-07-2019, 10:10 AM   #7
Fynn
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Update on Uneven tiling; crack in grout; bump in floor tiles

So after bringing these issues up w/ our contractor, he claims there are "2 schools of thought" on the grout vs the flexible sealant debate, and that some folks still think grout is the way to go. He wants to regrout the cracked areas but I'm unsure, especially after what you've all suggested he do. Is there any truth to what he's saying? Thanks, again! -Fynn
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Unread 08-07-2019, 10:49 AM   #8
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there is the industry standard (according to the tile council of NA), and a million other ways.

Industry standard is caulk in any changes of plane.
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Unread 08-07-2019, 01:00 PM   #9
jadnashua
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The TCNA handbook is the industry bible depicting accepted industry practices. ANything else is not supported. That doesn't mean it can't work, it's just that if you want it as reliable as possible with the fewest issues, follow that manual. There are instances where grout can work, at least for awhile, but in general, it usually ends up failing, like yours did.
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Unread 08-07-2019, 02:01 PM   #10
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https://www.tcnatile.com/faqs/52-ej171.html
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Unread 08-07-2019, 09:33 PM   #11
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Tell him if there's two school of thought his school lost the contest in such a short time. I can't believe that cabinet moved so much but that is what you're going to have all the time when tile meets wood as the different seasons come especially in a humid climate. Sometimes Lumber is drying out after installation but a cabinet never should have had a high moisture content . A bathtub can easily get five or six hundred pounds of weight added to it during a bath including the person and water. Unless it's a cast iron tub the plastic of the tub will flex and pull away from the grout joint. Flexible sanded caulk is not correct proof but it can last a lot longer. Assuming you're shower is waterproof too good I think I would try to tell the contractor he's lucky you're not making him take that tile out but be happy the way it is because trying to repair could cause further issues. It's kind of a tricky touchy subject but just ask him is this the type of quality work your eyes can see and ne satisfied with? Because if so I will not be able to recommend you to any of my friends or family or Neighbors.
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Unread 08-07-2019, 11:16 PM   #12
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Industry says a sealant is needed at change of planes. And a sealant is something like 100% silicone (which comes in literally hundreds of colors).

“Sanded caulk” is almost always a latex caulk. Latex is not what you want. It may also be called “siliconized” caulk, which is still latex caulk and something you don’t want.

You want silicone. 100% silicone.

If your contractor is not able to work skillfully with silicone (unfortunately there are a large amount of “pros” that aren’t proficient with silicone), then find someone who is and come to an agreement with your original contractor and the new person on a price so you know how much to deduct. Get it in writing by both parties for a happier life.

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Unread 08-08-2019, 05:36 AM   #13
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Sad the contractor would have a problem with buying a $30 tube of silicone to get the balance of $2000 and a happy client.
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