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Old 03-11-2018, 07:39 AM   #1
Longbuck
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Kerdi Shower Catastrophe

Hi,
I paid a guy to install a kerdi shower base and tile the walls and floor. Job complete. However, now I have a leak. It its coming from the front corner because the only time it leaks is when somebody is taking a shower. If I just turn the water on it doesn't leak because the shower stream hits in the back of the shower and the water goes down the drain before it hits the front corner. My question, can I rip up the floor and fix it, or am I going to have to start from scratch and rip out the whole thing?
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Old 03-11-2018, 07:57 AM   #2
evan1968
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I would call the installer and ask how he is going to fix it.
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Old 03-11-2018, 09:38 AM   #3
jadnashua
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We'd need more info to understand exactly where it's leaking from. Are you using a shower curtain or a door? If a door, did they drill any holes in the top surface of the curb?

You could do a flood test, but you'd have to rent or buy a plug for the drain. The level might go down slightly in the beginning as the grout and stuff gets saturated, but once that happened, it should remain stable (a flood test is normally done prior to installing the tile) so there's little to nothing to absorb any moisture.
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Old 03-11-2018, 09:40 AM   #4
workhurts
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I'm going to guess from the wording that the 'guy' that was paid will either do nothing or apply liberal amounts of caulk or silicone.

Did you pay this person to just install a base or waterproof the shower? If you have pictures of the install, that would probably help. Guessing also no food test was performed?
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Old 03-11-2018, 09:47 AM   #5
Longbuck
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Crickets

Hes not returning calls. I need to do it myself, which is what i should have done in the first place.
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Old 03-11-2018, 09:55 AM   #6
Davy
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Hi Longbuck, welcome. Sorry to hear about these type of problems. Like the others, I have lots of questions but for now I would do what Craig said and call the installer. He needs to be involved and he needs to stand behind his work.
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Old 03-11-2018, 10:18 AM   #7
Longbuck
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It was installed with a door. I will send pics.
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Old 03-11-2018, 10:21 AM   #8
jadnashua
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Without seeing more, it could just be a poor door installation, and not necessarily the shower construction.
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