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11-27-2015, 09:35 AM
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#301
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Systems Engineer and Moderator, JB Forums
Join Date: May 2002
Location: Dexter, MI
Posts: 14,621
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Hi Dean, I sent you a private message. 
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02-18-2016, 03:59 PM
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#302
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Registered User
Join Date: Jan 2016
Posts: 5
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Kerdi Shower Book did not download
I have spent over an hour trying to download the Kerdi Shower Book.
First I went to the TYW store and added it to my cart at which time it asked for my email address which it kept rejecting basically sayin it was valid or attached to an existing account. So I went to my account settings and verified that my email address was valid. Which it was. I tried again using the listed email address to no avail.
So I said the heck with it and ordered it as a guest. Everything went fine until the download at which time it hung up and I did not get the file.
So I am just out $9.95 ?
My name is Richard Borders
6120 Sagefield Dr
Harrison, TN 37341
tabwinner@gmail.com
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Richard
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02-18-2016, 05:49 PM
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#303
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Moderator
Join Date: Nov 2006
Location: NW Arkansas, Ozark Mountains
Posts: 12,425
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Don't worry, Richard. We'll make sure you get your download one way or another. I'll send a PM to one of our computer geeks and he'll get you fixed up.
Just be patient, it may be little bit.
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Kevin
The top ten reasons to procrastinate:
1.
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02-18-2016, 08:54 PM
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#304
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Systems Engineer and Moderator, JB Forums
Join Date: May 2002
Location: Dexter, MI
Posts: 14,621
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Sorry Richard, I'll send you an email.
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11-04-2017, 03:12 PM
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#305
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Registered User
Join Date: Nov 2017
Posts: 1
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Kerdi Shower Book
Just wondering if it's available, all the links I click on to purchase come up as "fatal errors". Thanks for your time!
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John
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11-04-2017, 08:11 PM
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#306
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Pondering retirement daily
 Senior Contributor
Join Date: Oct 2009
Location: Houston Texas
Posts: 28,236
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bump
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Paul 1
For when DIY isn't such a good idea...
Houston TX area Kitchen & Bath Remodeling
http://CabotAndRowe.com
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11-04-2017, 08:43 PM
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#307
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Moderator emeritus
Join Date: Jul 2001
Location: Boerne, Texas
Posts: 96,756
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Had only been up here for five hours, Paul.
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02-06-2018, 02:49 PM
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#308
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Registered User
Join Date: Feb 2018
Location: SouthWest
Posts: 6
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Interesting?
I find it interesting that all the videos I watch concerning Kerdi-shower pan installation show NO USE of a water proofing membrane, but when I asked the Floor-Decor salesman if the membrane was in the ST shower drain kit, he said NO, I would have to purchase that separately!
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Jack of all trades...master of none! "MIKE"
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02-06-2018, 06:54 PM
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#309
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Moderator -- Wisconsin Kitchen & Bath Remodeler
Join Date: Feb 2005
Location: Oak Creek, WI
Posts: 23,479
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It sounds like you're only watching one video of multiple.
And places like the retail showroom you mention will sell portions of the kit separately to make it easy and inexpensive to stock for them while theoretically giving the customer as many options as possible.
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02-07-2018, 09:40 AM
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#310
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Mudmeister
Join Date: Mar 2001
Location: Rosanky, Texas
Posts: 68,851
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You can order the Kerdi shower kit virtually from any supplier in the tile business, including Home Depot.
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11-17-2019, 02:18 PM
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#311
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Newbie
Join Date: Dec 2017
Location: Olympic Peninsula, WA
Posts: 47
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Can't download the Kerdi Shower Book!
I clicked "Add to Cart", and then I get the message "Your Shopping Cart is Empty".
What do I do wrong?
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Marion
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11-17-2019, 02:35 PM
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#312
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Moderator -- Wisconsin Kitchen & Bath Remodeler
Join Date: Feb 2005
Location: Oak Creek, WI
Posts: 23,479
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Hi, Marion! I can see the same problem. It’s not you. I think we may have a little snafu leftover from a few weeks ago. I’ve pinged John. Hang on for a bit.
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11-17-2019, 02:41 PM
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#313
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Moderator
Join Date: Nov 2006
Location: NW Arkansas, Ozark Mountains
Posts: 12,425
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Best to let Dave know about such things. I think he had another one to work on a few weeks ago. I'll ping him as well.
__________________
Kevin
The top ten reasons to procrastinate:
1.
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11-17-2019, 03:54 PM
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#314
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Mudmeister
Join Date: Mar 2001
Location: Rosanky, Texas
Posts: 68,851
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Hi Marion,
Dave is our engineer, and he's been working on a number of things around here since our server crashed a while back. In the meantime, if you'll send me and email, I'll attach the Kerdi book to a reply with my compliments.
john@johnbridge.com
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12-04-2019, 10:22 PM
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#315
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Systems Engineer and Moderator, JB Forums
Join Date: May 2002
Location: Dexter, MI
Posts: 14,621
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I hope the store is finally all repaired. I was just able to order several books so I hope it works for everyone else too.
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