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Unread 05-30-2007, 04:35 AM   #1
dbol
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starquartz grout

anyone ever use this stuff? Is it a good product or something to stay away from?
http://www.starquartz.com/grout.html
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Unread 05-30-2007, 04:45 AM   #2
ddmoit
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Doug,

Here's one link to a thread where one of your fellow pros used it...

http://www.johnbridge.com/vbulletin/...ad.php?t=46689

Do a search on "quartz lock" to find more.
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Unread 05-30-2007, 07:47 PM   #3
claycarson
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Haven't used it, but I'm dying to.

I got some samples, and played with it at Coverings. It looks and feels much better than cement grout.

It MAY crack less, since it's able to bend up to 30%. Might help in some applications.

Easy clean up, black did not stain a tile.

Pricey, but it could become a good seller if public requests it.
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Unread 06-05-2007, 05:54 PM   #4
MrLesPaul1956
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We had major grout shrinkage or tile movement causing the grout to pull away from the tile. The grout we used was StarQuartz Grout... We contact StarQuartz and this is what they did:



The Vice President, John Silvera, of StarQuartz Grout called me... We had several very good conversations. He had an area REP call me and that didn't seem to go over too good so John Silvera turned the project over to Chris Warren and Chris shipped us a new bucket of StarQuartz Grout and also went to the trouble of finding a qualified tile contractor in our area and send him to our house to regrout our tile.

The contractor tried to access the reason for the tile separating from the grout... and without pulling up the tile... there was no REAL way to tell what had happened. The original contractor had used some adhesive that wasn't what the StarQuartz contractor would have used. The StarQuartz contractor said that it is common practice to sand the formica and lay tile over the formica but that he won't do that because that procedure is a bit "IFFY".... So... there are several reason why this COULD have happend. But StarQuartz Grout wasn't going to point any fingers... instead they went the extra mile to try and help fix our problem!

StarQuartz, at their expense, sent the contractor out and paid for the regrouting.. which I am very thanful for... I was not expecting any company to have that kind of customer service.

I personally want to thank StarQuartz Grout, John Silvera and Chris Warren for all the hard work that they did to help us get our kitchen back to the best it can be!

Thanks so much!
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Unread 06-06-2007, 09:09 PM   #5
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Good job starquartz. I love when people handle a problem without pointing a blame..
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Unread 06-07-2007, 05:50 AM   #6
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I have recieved a response from Jorge Goytisolo (VP of sales & Marketing) and he has indicated samples are on the way.
I have also asked if they have tested the product on an installation where Ditra was used and wether any noticeable difference in cure time was noticed.

He indicated that they have in fact tested Ditra & its competitve counterparts and No noticeable differences in cure time was found.

My schedules a Bit hectic at the moment but I will provide more & New information as I get it.

Please contribute to the effort here by indicating any Questions you would like to see put forth to Jorge.
Thanks
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Unread 06-09-2007, 07:19 AM   #7
claycarson
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Can it be used on walls? Vertical surfaces, or only floors?
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Unread 06-09-2007, 08:36 AM   #8
ddmoit
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Clay,

Somewhere their is a thread from one of your fellow pros about using it on a fireplace, so I assume vertical is fine.
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Unread 06-09-2007, 02:45 PM   #9
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I remeber that thread and I believe he ended his thread saying...I'll use it on floors but never again on walls

Clay, I'll put the question to him and get an official statement.
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Unread 06-11-2007, 08:08 AM   #10
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The Question: -
Quote:
Can it be used on walls? Vertical surfaces, or only floors?
The Official Answer:
Wall, ceiling and all surfaces.

Thanks Clay!!!

To anticipate the next question: The special Haze cleaner is a Citric type addative.

Cmon guys, Anymore questions........NO?? OK we are all experts on Urethane grouts now Right...

I recieved my Information packet but no samples as yet.
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Unread 07-30-2007, 10:32 AM   #11
dave pedretti
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tried it

i got my sample the other day and couldnt wait to try it. it went on fairly nice on my tile board. the only issue was it looked a little to gritty for me. maybe it was the quartz in it??? i smeard it all over my tile to see how cleanup was and it did seem to come off easy. i am waiting for a reply about a distributor in my area so i can maybe order a tub of it for my shower project.
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Unread 07-30-2007, 03:47 PM   #12
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I had my chance to use it on my parent's floor and I must say the stuff is really nice. It is easy to clean off, but don't spread to much or you will be really scrubbing. The color has stayed really consistent too. (they have two dogs and my Mom cooks a lot, so there are some spills)
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Unread 11-16-2007, 11:46 PM   #13
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Question Has Quartz Lock gained any avid fans vs epoxy?

Months have passed since the last post here about this product, and the info on this Quartz Lock grout is still sparse, with the few posts on this forum being the majority of what I can find on Google search.

Early on, some were anxious to use it but have not reported back. One was going to test it, but no report of a test so far.

Knowing nothing about it, I bought this on recommendation of tile store for 12 x12 ceramic on foyer floor. We liked the "no sealing required' aspect and the sample looked very neat. Now that I am getting close to grouting, it looks like there is more technical info and positive feedback, and history of success by forum members, using the Spectralock grout

Has anyone who used this decided it is the way to go for sure over using epoxy or standard grout on a floor application. It apparantly remains the only urethane grout. I am not sure that I want to make my foyer one of few installations if is not wildly popular by now for valid reasons.

Any strong votes for or against using this vs trading for Spectralock or other?
I think the price is comparable, so would like to decide on basis of user's experience and not cost.

Thanks,

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Unread 11-17-2007, 07:42 AM   #14
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Stoney, I have completed my Test of this product and have chosen not to do a report on it.
I will let you draw your own conclusions from that statement.

Todd
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Unread 11-17-2007, 07:58 AM   #15
irish tileguy in michigan
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Todd,
does that mean i was wise not to use it on one of my last projects and to go with the tec xt instead
i was a little warey of it
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