Acrylpro problems

[cwall001]

On the advice of an "expert" from HD (I know, I know...), I used Acrylpro mastic to set 8x8 ceramic tiles over existing tile on my bathroom floor. After waiting nearly a week for them to set (with a fan blowing on them per Acrylpro's ever so helpful customer service recommendation) I grouted. The grout has since cracked around several of the tiles and one tile has completely come loose. What do I do now? Remove the grout from the tiles that have come loose and let the mastic dry longer? Do I need to completely reset those tiles? How about the ones where only one corner of the tiles appears to be loose? Thanks in advance and no need to tell me now that I shouldnt have used mastic in the first place - I know that now.

Chris

[Dave Taylor]

For your bathroom floors sake, and your backs sake.....Let's start at the beginning.

The good news is..... you will be able to git all the tiles you laid on top of tiles up..... yer gonna need to do that you know.

The bad news is..... you may not be able to re-use these tiles.

The good news is….. you won't be able to re-use the Mastic fer sure.

Now...... the beginning.

We have no idea why you set tiles on top of tiles, nor do we know that yer bath floor support structure is (or ever was) suitable for ceramic so.... help us out please.

Open the deflecto at the top of this page and enter your floor joist info.... and let us know the results.

Then... determine the exact composition of your bath subfloor and underlayment sandwich (if any) and tell us what it is.... along with all joist data you entered in the deflecto.

Then we can be a bit more sure we will be giving you very good advice.

Thanks :---)

[DonB]

Hi Chris,

Acrylpro is an amazing product for one purpose. That be for setting tiles that you want to remove at a later date. If I were you, I would pull the tiles and start over.

Don

[Mike2]

Chris, in addition to all that I'd go back to Home Depot and have a little chat with the manager of the store. Well, it might not be a little chat but it certainly would be a Chat!

Bad advice will continue not only at your store but at others as well until management does something about it.

[JTG]

Chris
I'm thinking that you will be able to get everything off the floor ok. Be able to clean up the tile and scrape the floor clean without to much effort.
When you go to the store make them give you the Versabond for no charge.
Good luck
JTG

[jdm]

I'm thinking that you should bring the mastic-covered tiles back to the store and insist that they replace them too. Why should you spend time and effort scrubbing them? And the more money you cost the Home Despot, the more seriouly they will take the situation. HD only understands money.