Ceramic Tile Advice Forums - John Bridge Ceramic Tile

Welcome to John Bridge / Tile Your World, the friendliest DIY Forum on the Internet


Advertiser Directory
JohnBridge.com Home
Buy John Bridge's Books

Go Back   Ceramic Tile Advice Forums - John Bridge Ceramic Tile > Tile & Stone Forums > Professionals' Hangout

Sponsors


Reply
Thread Tools Search this Thread
Unread 03-29-2021, 06:15 PM   #1
Lou_MA
Registered User
 
Join Date: Jul 2005
Location: Massachusetts
Posts: 1,018
What would you guys do?

What do you do when a potential client is only able to replace failed tiles on as-needed basis, without addressing the underlying cause?

In this case, a patio floor with numerous hollow tiles, set directly to a concrete slab that has no slope and no drainage mat. Client isn’t able to raise slab since it would interfere with slider into the house. And isn't able to demo and re-pour whole slab.

He’s requesting that I just remove and re-set hollow tiles. He’s ok that I can’t offer any warranty or expectation of how long it may last. And I was clear that without addressing slope and drainage, the same problem will most likely re-occur.

I’m confident that my repair would be as good as possible, and most likely better than repairs from other companies. But not sure if I should pass due to liability or workmanship concerns. BUT - he needs the work done...if reputable companies all pass over same concerns, is it fair to him to leave it to hacks?
__________________
Lou
Lou_MA is offline   Reply With Quote
Sponsored Links
Unread 03-29-2021, 07:50 PM   #2
jerrymlr1
Registered User
 
Join Date: Dec 2004
Location: Sarasota FL
Posts: 1,372
Fair to him? That comes way second to fair and good for Lou. Unless this is all you’ve got goin Lou why risk putting your ass in a sling? You are doing this as a business I’m guessing.
__________________
Jerry

Last edited by jerrymlr1; 03-30-2021 at 05:08 AM.
jerrymlr1 is offline   Reply With Quote
Unread 03-29-2021, 09:20 PM   #3
Kman
Moderator
 
Kman's Avatar
 
Join Date: Nov 2006
Location: NW Arkansas, Ozark Mountains
Posts: 11,851
Every time I've pulled up loose tiles, relieving tension within the floor has resulted in more tiles to come loose. What if that happens in your case, and it doesn't stop? Are they willing and able to pay if five times as many tiles come loose in the process?
__________________
Kevin

The top ten reasons to procrastinate:

1.
Kman is online now   Reply With Quote
Unread 03-30-2021, 04:53 AM   #4
Tile & Stone Guild
King Of Tile
 
Join Date: Aug 2017
Location: Tn
Posts: 307
Raise the door. Reality is you are better off waking. Sounds like a low income to high liability. Hacks need work too, circle of life.

Tell them when they want it right to give a call
__________________
Jeff
Tile & Stone Guild is offline   Reply With Quote
Unread 03-30-2021, 09:16 AM   #5
Dave Gobis
da Man!
 
Dave Gobis's Avatar
 
Join Date: May 2001
Location: Racine, WI.
Posts: 5,620
What Kevin said.
Dave Gobis is offline   Reply With Quote
Unread 03-30-2021, 04:44 PM   #6
Lou_MA
Registered User
 
Join Date: Jul 2005
Location: Massachusetts
Posts: 1,018
Thanks guys. Would’ve liked to have helped him out but ended up passing. Didn’t feel comfortable with idea of leaving a finished product I wasn’t confident in
__________________
Lou
Lou_MA is offline   Reply With Quote
Unread 03-30-2021, 06:39 PM   #7
Davy
Moderator -- Mud Man
 
Davy's Avatar
 
Join Date: Jan 2003
Location: Princeton,Tx.- Dallas area
Posts: 33,282
Lou, you almost make it sound like this is one of your installations. You're the expert, tell the homeowner what needs to be done and that's the only way you'll do it. Don't be afraid to walk away. Trust me, you don't want every job.
__________________
Davy

www.davystephenstile.com
Davy is online now   Reply With Quote
Reply

Stonetooling.com   Tile-Assn.com   National Gypsum Permabase


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Hi guys! Albertus Magnus Tile Forum/Advice Board 14 05-31-2012 11:17 PM
Hi guys!! Cisco Professionals' Hangout 10 05-31-2012 04:41 PM
mortar beds for the future? We shall be know as foam guys istead of mud guys! jaggers Professionals' Hangout 11 03-23-2010 07:32 AM
The Mud guys LadyGodiva The Mud Box 14 05-18-2004 10:05 PM


All times are GMT -6. The time now is 01:06 PM.


Sponsors

Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright 2018 John Bridge & Associates, LLC