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Unread 08-31-2023, 05:42 AM   #1
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DISCLAIMER: Wavy and Irregular Tile Install

Hello - looking for suggestions for disclaimer to include on quotes regarding irregular and wavy tile install.

Running into issues where clients are unhappy with tile they selected not sitting flat or flush... especially on shower walls when their plumber installs the fixtures.

I feel the tile vendor should have explained that these type of tiles do not always install flush, but since that is not happening, I would like to include the disclaimer in our quotes.

Any suggestions would be greatly appreciated. TIA!
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Unread 08-31-2023, 07:49 AM   #2
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Welcome, Francesca.

I'll move you to the Hangout where we discuss general installation questions rather than individual installations.

I think I'd need photos of particular types of tile you're having trouble with that wouldn't fit into the industry standard requirements for lippage, which I think is what you're asking about. Correct me if that's not the case.
Originally Posted by Francesca
...especially on shower walls when their plumber installs the fixtures.
Not sure what difference it makes who installed the plumbing fixtures. Perhaps you could expand upon that?

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Unread 08-31-2023, 08:24 AM   #3
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Hello @CX - thanks for your reply.
It's not really a lippage issues.
Here's a pic of the type of tile I am referring to.
Let's say we quoted for a backsplash install and client did not make selection yet. Once selection is made we would notify client that outlet covers and switch plates would not be flush.
Would like to add a statement in the quote so client doesn't come back at us if the selection they made is not returnable.
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Unread 08-31-2023, 08:58 AM   #4
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We have a general disclaimer about "specialty" tile work such as glass, diagonal layouts, hexagons, etc that require extra layout/labor.

This topic is giving me the idea to propose we add something like

"Tiles with uneven/rough surfaces may require extra attention to the installation of electrical devices (including but not limited to outlets, switches, and lights) and/or plumbing fixtures (including but not limited to shower fixtures, faucets, and bathroom accessories). If fixtures do not fit flush on the surface of the tile, there may may be additional charges for materials and/or labor to create a finished appearance."
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Unread 08-31-2023, 10:20 AM   #5
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If you are the one that is screwing the outlets back in, I'm pretty sure it's code to have a box extender for that application. https://www.homedepot.com/p/Box-Exte...E1-2/202708650
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Unread 09-04-2023, 01:47 PM   #6
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No way would I use anything like that in a shower.
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