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Unread 12-06-2019, 08:49 AM   #316
John Bridge
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Thank you, sir. I've had to send out a few freebies. Hurts me.
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Unread 12-06-2019, 09:19 AM   #317
dispr408
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Mr. Bridge. I sent you a PM about an order I placed that didn't go through.
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Unread 12-06-2019, 09:39 AM   #318
davem
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Hi Manny, please send me a PM with details of the failure and I will look into it.
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Unread 12-06-2019, 09:56 AM   #319
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Thanks, Dave..Pm has been sent.
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Unread 12-17-2019, 10:46 AM   #320
utahDIY
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davem - I was charged for the Kerdi Shower ebook but it still shows in my cart and I haven’t received a download link.
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Unread 01-10-2020, 11:55 PM   #321
dappelha
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I was also charged for the Kerdi Shower book, (twice) and received only errors and no ebook. If the website is having issues for months, you should really stop allowing partial checkout and just have a page saying sorry, we are broken.
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Unread 01-11-2020, 09:09 AM   #322
Kman
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Sorry for the trouble you're having, David. I will send Dave a link to your post and he'll get it straightened out.
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Unread 01-11-2020, 09:37 AM   #323
davem
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Hi David, I emailed you about the store trouble this morning.
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