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Unread 05-06-2021, 01:05 PM   #1
ThomasD27
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Join Date: May 2021
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Basement Tile Install - Stains? Scratches?

Just had my basement floor tiled after a flood (owned the home for 8 months). First time home owner/complete novice. I think I'm generally happy with the overall work ethic and result. Lippage is minimum, grouting could use some work but my main concern is they literally just finished today and its seems like the tiles are stained or scratched? Is there something that could be done for this? Tile is from Lowe's della torre woods french gray collection.

Servicemaster was/is the contractor. Decided to come out of pocket and tile basement instead of putting carpet back. Wasnt too thrilled with the initial estimate of 4k for around 600sq ft of tile (Central NJ area).

Is this a tile defect and not something the contractor is responsible for? Only certain sections have the stains/marks.

If this is on the contractor how do I go about getting this issue addressed? I have around 60sq ft of tile remaining that was not used.

Thank you

-Thomas
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Unread 05-06-2021, 03:04 PM   #2
John Bridge
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Hi Thomas,

The contractor is responsible either way. You expect a clean workmanlike job. Have you called the contractor?
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Unread 05-06-2021, 03:41 PM   #3
ThomasD27
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Hey John,

I pointed it out to the service installer and he said he tried to scrub it but couldn't do anything and that maybe the cleanup/repack team can do something. I will speak with the project manager next and show him the pics and see if this can be resolved. Thank you for the response.
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Unread 05-07-2021, 07:27 AM   #4
RichVT
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Those look like scuff marks from someone dragging the toe of their boots across the tile while working.
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Unread 05-07-2021, 10:23 PM   #5
smifwal
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try a magic eraser
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