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Unread 03-30-2007, 02:08 PM   #1
customceramicsllc
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shower leaking

i had a call from a client who,s shower i did over 2 yrs ago.
she leaves a message telling me its leaking.
advice appreciated.
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Unread 03-30-2007, 02:17 PM   #2
Rd Tile
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How long is your warranty good for, you give one?, usually a year, I still would go and see it and make good on it if it's your fault and not the plumbing.

Or, don't answer the phone.
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Unread 03-30-2007, 02:46 PM   #3
customceramicsllc
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i give a year but want to sort it. i hired the plumber and i know hes not around no more!
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Unread 03-30-2007, 02:52 PM   #4
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put a test plug in the drain ,below the weep holes and add enough water to flood the drain only..if no leaks add more water to the corners,if no leaks add more water until it leaks.You'll know at what point the leak is..

I just helped a guy out with one that the weepholes were plugged and until the pan filled up and ran over the linner that was cut a the curb it didnt leak..Took about 20 gals in the shower to get to the popint it leaked..Like Bill said you need to rule out the plgb first..I would fill it with a pail from a differant water source then the shower head..If it never leaks when filled with pail, then try it with the shower head..
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Unread 03-30-2007, 02:54 PM   #5
Davestone
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I'd take a look.You'll know if it's the pan, but sounds like no presloap,or clogged weep holes, to me,takes about a year or two for the drypack to get full of soap and stop weeping and begin to pitcher water outta the floor.
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Unread 03-30-2007, 03:33 PM   #6
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No brainer for me, John. Go look at it and see what the problem is. Then act accordingly.

I like happy customers.
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Unread 03-30-2007, 03:41 PM   #7
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E3,
Good sound advice, I will have to keep it for future reference.
Jim
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Unread 03-30-2007, 03:53 PM   #8
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John your up in my neck of the woods,well sort of. Wern`t a copper pan was it?
I know there still being used up here in the nawth east,
.The last one I did bout 2 yrs ago ( had`m sign off on it cause the builders been doin`m that a way for 30 yrs & no prob ! Ya Know the deal.) ,no pre slope,no weep holes, pan only 5" high ,subfloor out of level 3/4" in 5 ft

Got the call 6 weeks ago , did exactly as Eric describes to process eliminate ,cept it never leaked !!!!!!!!! So we thought its was an over zealous daughter with the water ,so I said use it

3 day later its leaking again !!!!! So I go over , fill it up again, then get in it & walk around , it starts leaking through the grout lines under the granite curb???

So I tear the granite curb, tiles & durock off the outside of shower ,then fill it again ,walk around ,its leakin but can`t see nothing?

Tell`m & show`m the wavier ,he agrees to cover all expences in writing & I start tearing it out bout 18" from pan. When all`s said & done the bed was so saturated cause of all the reasons said above,that the only place the water could go was up & over the pan & into the framing of the curb & joists below .
Just thought I`d share the experiance of the last copper pan I`ll ever install!


Good luck on your findings!
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Unread 03-30-2007, 05:13 PM   #9
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Ummmmmmm Eric, he's Richie. I'M Bill.

I know-- ALL us FT guys look alike!
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Unread 03-30-2007, 05:21 PM   #10
customceramicsllc
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i did it myself so it had a preslope etc?
im wondering/hoping its the trap
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Unread 03-30-2007, 05:47 PM   #11
doitright
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Hi John

Did you do a leak test when you installed the liner?
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Unread 03-30-2007, 06:38 PM   #12
boneyfreak
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why waste time lookylouing

fill it to within 1/2" of the top of the dam, ck for leaks, if its the plumbing thats usually pretty obvious, if its not the plumbing then why waste more time and tick her off wasting her time. ya yank it out and replace it. story over.

I just tore out a ss pan that only leaked when filled for state required testing, guess what was used for the liner and only on the bottom of the pan it did not even extend up the walls a millimeter, 4 mil clear poly from a garden center. when tested unplugged for over an hour it did not leak a drop.

keep in mind, leaky 2yr old pans dont get referrals, but great customer service when a problem arises can.

Last edited by boneyfreak; 03-30-2007 at 06:41 PM. Reason: typo
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Unread 03-30-2007, 10:25 PM   #13
MHI
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Go and see what it is thats leaking first. I have had many calls for leaks, and have not had one yet that was from anything that I did. I always see what it is, because I worried that it is something I screwed up. I have had everything from leaky roof vent flashing, to A/C air handlers with too much condensation that looked like it was coming from the bathroom I did. I just had one that turned out to be the grandkids pouring water out of the tub when no one was looking, they said it had to be the shower because nobody used the tub.

You might have to cut out a hole in the ceiling below to see whats going on.
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Unread 03-31-2007, 03:45 PM   #14
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I just had one that was leaking. It was a "car wash" type with body sprays everywhere. It was a Kerdi Shower so I knew to look in other directions. Sure enough, one of the body spray connections in the wall was leaking. Call the plumber!!!!! Look for the obvious first. One of the biggest culprits is the shower valve cover.
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Unread 03-31-2007, 05:16 PM   #15
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Eric, how did you manage to drag Jim Carlin out of the woodwork?
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