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Old 06-19-2018, 01:22 PM   #1
fredericka3
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Tile guy punctured my geberit in-wall tank

This is for a permitted new construction addition with a contractor, bathroom with toilet on exterior wall in CA. His tile guy put a couple nail holes in the plastic in-wall tank of the Geberit carrier when he tiled the wall. He has the wall opened up, and wants to just repair the holes with epoxy. I called Geberit, and this will void the lifetime warranty.

Is there any other option than tearing out the whole carrier? There's not a lot of room to work in the bathroom anymore, the shower glass has been installed and the toilet is right next to it. We were almost ready for final. :-( Thanks.
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Old 06-19-2018, 05:22 PM   #2
jadnashua
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I feel they owe you a new tank. While there may be a sealant that could work, a rigid epoxy probably isn't it. Most of the sealants are not designed for pressure, and if they are, want to be applied from the inside verses outside, and I don't think that's possible. While the gravity supplied water pressure isn't huge, it is constant, and the thermal stresses, potentially worse in the winter would just loosen the epoxy from the differences in expansion/contraction of the two materials (which is why a flexible sealant might have a better chance, but I wouldn't chance it). THe warm water after sitting in the tank then being replaced by potentially 40-50 degree colder winter water would be a significant shock...plastic tends to expand and contract a fair amount with temperature changes compared to other materials.
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Old 06-19-2018, 06:03 PM   #3
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Quote:
Originally Posted by Lindsay
Is there any other option than tearing out the whole carrier?
If you want your product warranty, that's a question only the manufacturer can answer for you, Lindsay. If they can't recommend anything other than replacement, replacement should be what you get.

I agree with Jim on the "repair" considerations.

My opinion; worth price charged.
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Old 06-19-2018, 06:03 PM   #4
Tool Guy - Kg
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I’m all for being as clever as possible to correct boo-boos. But I agree that this is one time to replace the tank instead of attempting to plug the holes. It’s unfortunate, and will cause a temporary delay. But, as a customer, I wouldn’t accept anything less than a new tank so as to keep my warranty and peace of mind.

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Old 06-20-2018, 08:31 AM   #5
Dave Gobis
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Worst I ever did was fire a nail through a water line. Funny thing is it never leaked till the nail rotten off. Years later I repaired the line.
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Old 06-22-2018, 02:30 PM   #6
fredericka3
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thanks everyone, I talked it over with the contractor and he is going to replace it. Jim your response is exactly the kind of thing I was worried about, thank you for putting it into words.
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Old 06-22-2018, 03:16 PM   #7
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Hope the replacement goes well, Lindsay. Do let us know.
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