That's some uncommonly good customer service, Patti. You might wanna post the brand of your tub here and give them some well deserved publicity.
Quote:
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Originally Posted by Patti
What is it with people not wanting to read instructions? It can't take that long.
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We (TYW) have spent truckloads of type over the yeas trying to convince folks to do just that, even 'splaining to the more macho visitors that it's even OK to read the instructions
before trying to install the product. Unfortunately, plumbers are not inclined to visit our site and are not likely to pay heed if they did.
Alas! We try.