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Old 12-06-2017, 09:22 AM   #18
John Bridge
Join Date: Mar 2001
Location: Houston, Texas
Posts: 67,034
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Hi Joey,

I don't think you've removed the trim plate from the valve, and I think you should do that and try to evaluate how the walls were done. Like Bubba, I also think your shower floor is done with mortar right under the tile with a shower pan below the mud. That could be causing some or all of the problem.
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