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Showing results 1 to 25 of 268
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Search: Posts Made By: Steve Taylor
Forum: Professionals' Hangout 06-02-2021, 05:02 PM
Replies: 8
Views: 1,400
Posted By Steve Taylor
This brings back old memories. Custom sold this...

This brings back old memories. Custom sold this in the early 80's and it was a self life problem. It was discontinued before RedGard was even thought of. The old formula was polyurethane. This...
Forum: Cleaning, Restoration and Sealing 07-15-2020, 02:48 PM
Replies: 12
Views: 1,076
Posted By Steve Taylor
Julie, It is difficult to say what cleaner may...

Julie,
It is difficult to say what cleaner may work, it will just be trial. Do a small test area, to see if that is satisfactory. I suggest using an alkali cleaner designed for tile; check a store...
Forum: Cleaning, Restoration and Sealing 07-13-2020, 03:13 PM
Replies: 12
Views: 1,076
Posted By Steve Taylor
Chlorine bleach is highly reactive to metals,...

Chlorine bleach is highly reactive to metals, commonly found in the colors used for ceramic tile. The white residue is the result of the reaction of the bleach with the colored pigments in the tile....
Forum: Professionals' Hangout 07-07-2020, 12:28 PM
Replies: 2
Views: 573
Posted By Steve Taylor
Also, remember that you should not pick out...

Also, remember that you should not pick out sections of the ANSI standard and ignor the rest. There are ANSI standards for bond strength that rely on full coverage. It is important to have the...
Forum: Professionals' Hangout 06-09-2020, 04:01 PM
Replies: 6
Views: 742
Posted By Steve Taylor
Sometimes the trowel ridges will show through the...

Sometimes the trowel ridges will show through the marble, if the back of the tile is not fully covered. To eliminate this I suggest that the ridges are applied to the substrate and the back of the...
Forum: Professionals' Hangout 06-17-2019, 03:31 PM
Replies: 12
Views: 1,269
Posted By Steve Taylor
Contact Russell Brown at CBP,...

Contact Russell Brown at CBP, russellb@cbpmail.net or (832) 444-7620‬
Forum: Professionals' Hangout 05-06-2019, 02:03 PM
Replies: 30
Views: 2,894
Posted By Steve Taylor
Having been on the committee to develop an ANSI...

Having been on the committee to develop an ANSI standard, the main reason for the delay is trying to come up with a test that differentiates an uncoupling membrane from other flat membranes;...
Forum: Tile Forum/Advice Board 09-06-2018, 10:45 AM
Replies: 60
Views: 6,660
Posted By Steve Taylor
ANSI A118.12 is a laboratory test, not real...

ANSI A118.12 is a laboratory test, not real world. Custom's experience justifies the thinner application and does warrant that application rate. If you are doing the lab test you need a thicker film...
Forum: Professionals' Hangout 08-17-2018, 11:59 AM
Replies: 8
Views: 2,588
Posted By Steve Taylor
Long ago the industry found that you needed two...

Long ago the industry found that you needed two layers of plywood to reduce deflection. Deflection is the reason for most failures with plywood floors. If sufficient mortar is applied a mortar...
Forum: Tile Forum/Advice Board 07-30-2018, 09:23 PM
Replies: 8
Views: 1,015
Posted By Steve Taylor
I know RedGard and LevelQuik well, LevelQuik is...

I know RedGard and LevelQuik well, LevelQuik is self curing and the moisture is used up quickly. RedGuard can be applied as early as 4 hours after the self leveling is installed.
Forum: Professionals' Hangout 07-02-2018, 02:18 PM
Replies: 10
Views: 1,986
Posted By Steve Taylor
I'm not sure there was fewer problems in the...

I'm not sure there was fewer problems in the early days of thin set mortars. Before that tile installations were less common place and being set on mud by artisans were more successful. 40 years...
Forum: Professionals' Hangout 05-18-2018, 09:30 AM
Replies: 17
Views: 3,046
Posted By Steve Taylor
We have had prefixed for a long time, mastic, but...

We have had prefixed for a long time, mastic, but they have their drawbacks. Primarily they shrink, as much as 50%, and can cause lippage and cracking. They were OK for 4 1/4, but may have issues...
Forum: Professionals' Hangout 05-17-2018, 10:38 AM
Replies: 17
Views: 3,046
Posted By Steve Taylor
Adhesive have great bond strength, but the...

Adhesive have great bond strength, but the surface and tile must be very flat. Adhesives can not be used to level out variances in the substrate, like a cement mortar. Cement mortar is the most...
Forum: Professionals' Hangout 12-04-2017, 11:07 AM
Replies: 10
Views: 1,611
Posted By Steve Taylor
Prism is based on Calcium Aluminate cement. ...

Prism is based on Calcium Aluminate cement. Calcium Aluminate cement hydrates faster and is more likely to pick up moisture from the atmosphere. While it is packaged in plastic, plastic does allow...
Forum: Professionals' Hangout 10-16-2017, 04:16 PM
Replies: 642
Views: 323,419
Posted By Steve Taylor
Kyle, That is grout haze and we have an Aqua...

Kyle,
That is grout haze and we have an Aqua Mix Non-cement Grout Haze Remover that should remove the residue. Also, I would recommend Aqua Mix Grout Release on your next installation.
Forum: Cleaning, Restoration and Sealing 10-09-2017, 09:16 AM
Replies: 3
Views: 1,364
Posted By Steve Taylor
Maxim, It is not too late to apply Aqua Mix...

Maxim,
It is not too late to apply Aqua Mix Enrich N Seal. Clean the floor well with Aqua Mix Heavy Duty Cleaner, allow it to dry a couple of days and then seal with the Enrich N Seal.
Forum: Professionals' Hangout 10-05-2017, 04:07 PM
Replies: 45
Views: 14,356
Posted By Steve Taylor
Bill, I am sorry for your experience, that is...

Bill,
I am sorry for your experience, that is not our normal response. If you will send me a PM with your contact info, I will have our technical representative in your area get in touch with you...
Forum: Professionals' Hangout 10-03-2017, 11:24 AM
Replies: 45
Views: 14,356
Posted By Steve Taylor
If you ever want to give Custom products a try,...

If you ever want to give Custom products a try, we do stand behind our products. If you have an issue with our products in a full system installation, we will pay to have it removed and replaced. ...
Forum: Professionals' Hangout 10-02-2017, 02:43 PM
Replies: 642
Views: 323,419
Posted By Steve Taylor
Fusion Pro does not need a sealer to prevent oil...

Fusion Pro does not need a sealer to prevent oil or water based staining. A sealer will not penetrate into Fusion Pro, but is not harmed by water based sealers if the tile needs to be protected....
Forum: Professionals' Hangout 09-19-2017, 04:07 PM
Replies: 7
Views: 2,030
Posted By Steve Taylor
Many tiled floors are installed over...

Many tiled floors are installed over waterproofing or crack isolation membranes. Some of these have pressure sensitive adhesive backings or are installed with non-cement based adhesives. While the...
Forum: Professionals' Hangout 09-13-2017, 05:01 PM
Replies: 642
Views: 323,419
Posted By Steve Taylor
Fusion Pro can be used to touch up imperfections....

Fusion Pro can be used to touch up imperfections. Thin layers will stay bonded to older grout.
Forum: Professionals' Hangout 09-12-2017, 05:19 PM
Replies: 642
Views: 323,419
Posted By Steve Taylor
Fusion Pro is considered water resistant. It can...

Fusion Pro is considered water resistant. It can be used in wet areas, including shower floors, but should not be used in submerged areas like pools or fountains or in steam showers. It must be...
Forum: Professionals' Hangout 09-06-2017, 05:13 PM
Replies: 12
Views: 2,980
Posted By Steve Taylor
If you need a 1/2" or less adjustment, you may...

If you need a 1/2" or less adjustment, you may want to consider a self leveling underlayment. We are seeing more and more of this used to get a perfectly flat floor.
Forum: Professionals' Hangout 09-05-2017, 02:59 PM
Replies: 12
Views: 2,980
Posted By Steve Taylor
Cement backer unit must be mechanically fastened...

Cement backer unit must be mechanically fastened to the substrate. The structure of the CBU is not designed to be adhered to a substrate like a tile. The product is not structurally sound like...
Forum: Professionals' Hangout 08-30-2017, 02:23 PM
Replies: 642
Views: 323,419
Posted By Steve Taylor
Yes, Fusion Pro will bond to existing grout, both...

Yes, Fusion Pro will bond to existing grout, both existing Fusion Pro and cement based grouts. It is not necessary to dig the majority of the grout out, as when re-grouting with cement based grouts....
Showing results 1 to 25 of 268

 
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