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Search took 0.01 seconds. Search: Posts Made By: MAPEI - Product Support
Forum: Cleaning, Restoration and Sealing 12-04-2018, 03:44 PM
Replies: 4
Views: 2,270
Posted By MAPEI - Product Support
Jake, Although we do not typically recommend...

Jake,

Although we do not typically recommend a sealer for our FLEXCOLOR CQ grout, the sealer we would recommend using with that particular grout would be the UltraCare Penetrating Plus Stone, Tile...
Forum: Professionals' Hangout 10-19-2017, 01:49 PM
Replies: 5
Views: 1,432
Posted By MAPEI - Product Support
For marble mosaics on a backsplash, we will...

For marble mosaics on a backsplash, we will typically recommend one of the following thinsets:

ADESILEX P10
www.mapei.com/public/US/products/AdesilexP10_TDS_EA.pdf

Mosaic & Glass Tile Mortar...
Forum: Tile Forum/Advice Board 06-26-2017, 10:57 AM
Replies: 11
Views: 2,126
Posted By MAPEI - Product Support
For clarification... MAPEI has never claimed...

For clarification...

MAPEI has never claimed to have a thinset (or grout) whose properties are such that waterproofing the substrate would not be required - ESPECIALLY in a scenario like Craig's...
Forum: Tile Forum/Advice Board 03-13-2017, 03:13 PM
Replies: 15
Views: 1,767
Posted By MAPEI - Product Support
MAPEI has two moisture reduction barriers called...

MAPEI has two moisture reduction barriers called PLANISEAL VS and PLANISEAL VS FAST.

These are alkali-resistant, two-component, 100%-solids epoxy coatings that effectively stop moisture-related...
Forum: Cleaning, Restoration and Sealing 02-22-2017, 08:22 AM
Replies: 4
Views: 1,426
Posted By MAPEI - Product Support
James, We have a product called UltraCare...

James,

We have a product called UltraCare Heavy-Duty Sealer & Coating Stripper. Take a look at the technical data sheet @ the link below:
...
Forum: Tile Forum/Advice Board 02-17-2017, 02:06 PM
Replies: 2
Views: 1,552
Posted By MAPEI - Product Support
Sounds like a text book example of poor surface...

Sounds like a text book example of poor surface preparation. As Ryan alluded to, that carpet adhesive residue (a.k.a. cutback) should clearly have been removed prior to installation. We always...
Forum: Tile Forum/Advice Board 02-16-2017, 08:09 AM
Replies: 4
Views: 1,170
Posted By MAPEI - Product Support
Skip, you may also want to consider any one of...

Skip, you may also want to consider any one of the following MAPEI thinsets for those "larger format" tiles - all of which are available in gray:

Ultraflex LFT:...
Forum: Tile Forum/Advice Board 02-07-2017, 11:51 AM
Replies: 8
Views: 1,527
Posted By MAPEI - Product Support
Jason, Although it's difficult to say with...

Jason,

Although it's difficult to say with any degree of certainty, what may have cause the grout's "yellowing" effect. We certainly cannot rule out the possibility of a high mineral content...
Forum: Cleaning, Restoration and Sealing 01-19-2017, 12:23 PM
Replies: 4
Views: 2,132
Posted By MAPEI - Product Support
Hello Max, MAPEI has a product called...

Hello Max,

MAPEI has a product called UltraCare Epoxy Grout Haze Remover. This is a professional-strength formulation that will remove that epoxy grout haze (and residue) from the tile. It is a...
Forum: Tile Forum/Advice Board 09-27-2016, 08:42 AM
Replies: 15
Views: 2,215
Posted By MAPEI - Product Support
There seems to be a huge discrepancy with the...

There seems to be a huge discrepancy with the pricing of our Uncoupling Membrane Mortar among the different Lowe's stores.

As it stands, depending on where you are located in the country, the...
Forum: Tile Forum/Advice Board 08-17-2016, 07:10 AM
Replies: 11
Views: 1,421
Posted By MAPEI - Product Support
David, As Kevin already mentioned,...

David,

As Kevin already mentioned, introducing any "chemicals" into the mix is NEVER a good idea, and using a grinder will heat up that glue, creating one big "gummy" mess. You don't want that!
...
Forum: Tile Forum/Advice Board 08-05-2016, 01:38 PM
Replies: 6
Views: 1,550
Posted By MAPEI - Product Support
Mike, Here is a link to our "self-leveling"...

Mike,

Here is a link to our "self-leveling" underlayment options:

http://www.mapei.com/US-EN/Tile-&-Stone-Installation-Systems/Self-Leveling-Underlayments

Depending on your existing...
Forum: Tile Forum/Advice Board 07-08-2016, 02:37 PM
Replies: 13
Views: 2,420
Posted By MAPEI - Product Support
Thank you for the vote of confidence, Mike! ...

Thank you for the vote of confidence, Mike!

But just to be clear, although MAPEI's lineup of highly polymer-modified, 2 part thinset systems (e.g. Kerabond/Keralastic, Granirapid System, etc.)...
Forum: Cleaning, Restoration and Sealing 06-29-2016, 12:50 PM
Replies: 2
Views: 1,450
Posted By MAPEI - Product Support
This is the same MAPEI "cleaner" that we have...

This is the same MAPEI "cleaner" that we have been recommending - with TREMENDOUS success - for removing the grout haze from our Flexcolor CQ grout (which may occur if the grout is left on the tile...
Forum: Tile Forum/Advice Board 06-21-2016, 11:07 AM
Replies: 20
Views: 4,480
Posted By MAPEI - Product Support
Not sure what the deal is with Lowe's in Canada,...

Not sure what the deal is with Lowe's in Canada, but in the U.S., any Lowe's that carries our products can order any MAPEI product not stocked as "regular" inventory - at no charge.
That also...
Forum: Professionals' Hangout 06-14-2016, 10:33 AM
Replies: 425
Views: 242,364
Posted By MAPEI - Product Support
That would be our Ultracolor Plus grout - MAPEI's...

That would be our Ultracolor Plus grout - MAPEI's "rapid-setting", cement-based grout - not a premixed grout like the Flexcolor CQ.

It'll go from a 1/16" to a 1" grout joint!
...
Forum: Tile Forum/Advice Board 05-17-2016, 09:21 AM
Replies: 6
Views: 26,865
Posted By MAPEI - Product Support
Cathy, To mix the ULTRACOLOR PLUS in...

Cathy,

To mix the ULTRACOLOR PLUS in "smaller" batches, we recommend a 4:1 mix ratio, i.e. 4 parts grout to 1 part water - by volume, of course. With that said, MAPEI always recommends doing a...
Forum: Professionals' Hangout 05-12-2016, 02:24 PM
Replies: 425
Views: 242,364
Posted By MAPEI - Product Support
You can also go to the calculator and figure out...

You can also go to the calculator and figure out how much material you'll need:

http://www.mapei.com/US-EN/grout-calculator.asp
Forum: Tile Forum/Advice Board 02-24-2016, 09:49 AM
Replies: 8
Views: 2,156
Posted By MAPEI - Product Support
Carla, Besides being a "premixed" grout, it...

Carla,

Besides being a "premixed" grout, it can be stored and used again later - up to one year after the pail has been opened. As Paul mentioned, you may want to read some of the positive...
Forum: Tile Forum/Advice Board 02-24-2016, 08:52 AM
Replies: 3
Views: 8,122
Posted By MAPEI - Product Support
Stedman, Without getting knee-deep into all...

Stedman,

Without getting knee-deep into all of the technical jargon, here are just some of the differences between these two MAPEI products (besides the KEY difference CX already mentioned):
...
Forum: Tile Forum/Advice Board 02-18-2016, 08:15 AM
Replies: 13
Views: 2,553
Posted By MAPEI - Product Support
To, once you're done digging out that grout, and...

To, once you're done digging out that grout, and possibly considering a "light gray" caulk color, we make a #77 Frost that might also be of interest to you. Our NEW professional-grade 100% unsanded...
Forum: Tile Forum/Advice Board 02-09-2016, 09:27 AM
Replies: 7
Views: 1,610
Posted By MAPEI - Product Support
We could not agree more with Dave and Cx's...

We could not agree more with Dave and Cx's infinite words of wisdom! Better to do the right thing, rather than save $$$ up front, only to have to deal with possible catastrophic failures down the...
Forum: Tile Forum/Advice Board 02-04-2016, 02:59 PM
Replies: 8
Views: 2,246
Posted By MAPEI - Product Support
That's correct, it is an acrylic grout, and...

That's correct, it is an acrylic grout, and available in 36 colors. As CX already mentioned, you ALWAYS want to do a "test area", especially if there are any concerns regarding surface scratching.
...
Forum: Tile Forum/Advice Board 01-28-2016, 11:34 AM
Replies: 2
Views: 867
Posted By MAPEI - Product Support
Dorothy, Should you decide to go ahead with...

Dorothy,

Should you decide to go ahead with the "tile-over-tile" install, this is the primer that Paul was referring to:

ECO PRIM GRIP:...
Forum: Professionals' Hangout 01-28-2016, 11:16 AM
Replies: 57
Views: 8,679
Posted By MAPEI - Product Support
Our Modified Mortar Bed has been on the market...

Our Modified Mortar Bed has been on the market since early 2015, and has been very well-received in the industry.

Here are some of its attributes:

• Polymer-modified – no need for latex...
Showing results 1 to 25 of 119
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