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Search: Posts Made By: StoneTooling
Forum: Professionals' Hangout 10-11-2016, 01:28 PM
Replies: 3
Views: 1,151
Posted By StoneTooling
Is this thing on?

Remember us? StoneTooling has been a bit quiet on the forums lately as we've been shaking things up over here. I'd like to take a moment to introduce myself. My name is LaurenV and I am one of...
Forum: Professionals' Hangout 09-09-2014, 11:48 PM
Replies: 1,617
Views: 266,117
Posted By StoneTooling
Jon those tiles look great!

Jon those tiles look great!
Forum: Professionals' Hangout 08-20-2014, 10:19 PM
Replies: 1,617
Views: 266,117
Posted By StoneTooling
Sorry that it took so long to get to you John....

Sorry that it took so long to get to you John. Unfortunately from LA to the East coast is about a 5-7 day transit time.

Let me know if you're interested in more product and I'll work with you to...
Forum: Professionals' Hangout 08-17-2014, 02:27 AM
Replies: 640
Views: 117,950
Posted By StoneTooling
Hi Jon, When you add it to your cart the...

Hi Jon,

When you add it to your cart the sale price will show up :)
Forum: Professionals' Hangout 08-09-2014, 10:41 PM
Replies: 640
Views: 117,950
Posted By StoneTooling
No worries CX! The saw was hidden from the site....

No worries CX! The saw was hidden from the site. We had to renew our distribution agreement.

It is back up now though! Link below :)
...
Forum: Professionals' Hangout 07-20-2014, 11:38 PM
Replies: 640
Views: 117,950
Posted By StoneTooling
We still have it for $719. We will be relaunching...

We still have it for $719. We will be relaunching the page sooner but we've changed our distributor agreement so we are waiting on Black and Decker corporate approval. If you need one, please message...
Forum: Professionals' Hangout 07-15-2014, 01:08 AM
Replies: 11
Views: 1,677
Posted By StoneTooling
We've been selling them for a while with not much...

We've been selling them for a while with not much traction but when the Laticrete Hydro Ban niches (http://www.stonetooling.com/Laticrete-Hydro-Ban-Preformed-Niches-p/70-55500.htm) came out, they...
Forum: Professionals' Hangout 07-13-2014, 07:58 PM
Replies: 8
Views: 1,572
Posted By StoneTooling
The Dewalt and the Husqvarna have probably been...

The Dewalt and the Husqvarna have probably been our best selling saws.

We don't have the Dewalt on the site right now as we are updating the product page but we still do carry it. Let me know if...
Forum: The Mud Box 07-03-2014, 04:21 PM
Replies: 13
Views: 934
Posted By StoneTooling
Hope you had a good one Kevin!

Hope you had a good one Kevin!
Forum: Professionals' Hangout 07-03-2014, 04:20 PM
Replies: 1,617
Views: 266,117
Posted By StoneTooling
Haha, that gun looks like it's been in an actual...

Haha, that gun looks like it's been in an actual war.
Forum: Professionals' Hangout 07-03-2014, 04:20 PM
Replies: 5
Views: 1,064
Posted By StoneTooling
Give our showroom a call. Our inside sales people...

Give our showroom a call. Our inside sales people will be sure to have a recommendation for you based on what the job is. We are based in North Hollywood so we know all the valley contractors.
Forum: The Mud Box 06-12-2014, 12:41 AM
Replies: 376
Views: 26,867
Posted By StoneTooling
I'm in CA so we get none of the fun...just a lot...

I'm in CA so we get none of the fun...just a lot of the regulation.

I was living in Oklahoma for a few months when open carry passed. I found it amazing how responsible people were when I asked...
Forum: Cleaning, Restoration and Sealing 06-10-2014, 12:43 AM
Replies: 19
Views: 4,651
Posted By StoneTooling
1 coat will usually do it if you got good...

1 coat will usually do it if you got good coverage and allowed the sealer time to penetrate. :)
Forum: Professionals' Hangout 06-10-2014, 12:37 AM
Replies: 45
Views: 5,934
Posted By StoneTooling
Actually, that's not the case. I have to let our...

Actually, that's not the case. I have to let our accountant know why a refund is being given and why I created a sales order with a $0 balance. Once that's approved, our credit card processor can...
Forum: Professionals' Hangout 06-10-2014, 12:32 AM
Replies: 45
Views: 5,934
Posted By StoneTooling
I didn't give Ray free stuff so the problem would...

I didn't give Ray free stuff so the problem would go away or so I could win back a customer, I did it out of good faith.

Just so there is some transparency, we have an automated system that takes...
Forum: Professionals' Hangout 06-09-2014, 01:06 AM
Replies: 45
Views: 5,934
Posted By StoneTooling
Ray, you're jumping to conclusions. The shipping...

Ray, you're jumping to conclusions. The shipping was refunded and there is a bag of plates coming your way. It was processed the day I called you. I had to have it go through accounting before it was...
Forum: Professionals' Hangout 05-27-2014, 04:47 PM
Replies: 45
Views: 5,934
Posted By StoneTooling
I couldn't agree more Ravin. I can honestly...

I couldn't agree more Ravin.

I can honestly say when something goes wrong, it bothers me. I reached out to Ray before I went to sleep and I called him first thing this morning. It bothers me a...
Forum: Professionals' Hangout 05-26-2014, 10:58 PM
Replies: 45
Views: 5,934
Posted By StoneTooling
Thank you Jim and you are correct, it can be very...

Thank you Jim and you are correct, it can be very frustrating and I would love to show Ray how we typically do business.

We deal with a lot of contractors and we understand that you guys work on...
Forum: Professionals' Hangout 05-26-2014, 10:11 PM
Replies: 45
Views: 5,934
Posted By StoneTooling
Hi Ray, My name is Daniel and I run the...

Hi Ray,

My name is Daniel and I run the internet sales department so I can assure you that Lauren isn't the only employee there.

I apologize for any poor experience you've had with our company...
Forum: Professionals' Hangout 05-25-2014, 04:21 PM
Replies: 640
Views: 117,950
Posted By StoneTooling
Hey all, We are still selling the DeWalt. We...

Hey all,

We are still selling the DeWalt. We are working on changing our distribution platform so we had to take it off our online channels. If are interested in purchasing one, give us a call...
Forum: Professionals' Hangout 05-16-2014, 12:16 AM
Replies: 41
Views: 19,269
Posted By StoneTooling
We have been selling the Grout Shield for a long...

We have been selling the Grout Shield for a long time. Though we haven't had any real complaints, it isn't the most popular product.

As John mentioned, grout wasn't designed to be mixed with an...
Forum: Professionals' Hangout 05-13-2014, 10:42 PM
Replies: 75
Views: 26,973
Posted By StoneTooling
Hey Don, Whether you want MLT or TLS, we...

Hey Don,

Whether you want MLT or TLS, we ship to Alaska at a pretty reasonable rate.
Forum: Professionals' Hangout 05-05-2014, 09:25 AM
Replies: 420
Views: 31,657
Posted By StoneTooling
It was great meeting a lot of you and seeing some...

It was great meeting a lot of you and seeing some of you for the second time!

We hope to be there for more than 1 day next year :tup2:
Forum: Professionals' Hangout 05-05-2014, 09:09 AM
Replies: 78
Views: 6,277
Posted By StoneTooling
We started selling Stabila exclusively. They are...

We started selling Stabila exclusively. They are a great value and built like a tank.
Forum: Professionals' Hangout 05-02-2014, 01:40 PM
Replies: 138
Views: 20,796
Posted By StoneTooling
Cain, in all fairness though, the original post...

Cain, in all fairness though, the original post is an exception, it's really not that common. Whether the install was done in a place that has a lot of foundation movement or settling, the amount of...
Showing results 1 to 25 of 500

 
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