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Search: Posts Made By: Danielle@LATICRETE
Forum: Professionals' Hangout 04-16-2015, 07:47 AM
Replies: 16
Views: 2,416
Posted By Danielle@LATICRETE
New LATICRETE Representative

Hi John Bridge Members!

I'm saddened to let you all know that I will be leaving my position as Social Media Specialist at LATICRETE, but I'm happy to announce we have someone to fill the position....
Forum: Tile Forum/Advice Board 01-13-2015, 09:03 AM
Replies: 176
Views: 20,366
Posted By Danielle@LATICRETE
Hi Scott, So I went straight to our...

Hi Scott,

So I went straight to our Technical Services team with this question to make sure I had the best answer.

Your calculations are almost correct with the exception of not accounting for...
Forum: Cleaning, Restoration and Sealing 12-02-2014, 07:45 AM
Replies: 11
Views: 1,845
Posted By Danielle@LATICRETE
Hi Jeff, If you need further assistance with...

Hi Jeff,

If you need further assistance with this our Tech Service team recommends you give them a call. They are going to need a lot more information from you about the job and products used over...
Forum: Cleaning, Restoration and Sealing 11-28-2014, 09:38 PM
Replies: 11
Views: 1,845
Posted By Danielle@LATICRETE
Hi Jeff, Iím sorry for the inconvenience...

Hi Jeff,

Iím sorry for the inconvenience youíve encountered. Iím going to have to reach out to my Technical Services Department on this one as this is something I personally havenít seen before....
Forum: Cleaning, Restoration and Sealing 11-24-2014, 08:00 AM
Replies: 10
Views: 1,580
Posted By Danielle@LATICRETE
Hi Everyone, Great question, CX! We will...

Hi Everyone,

Great question, CX! We will continue to refer to the products as DuPont StoneTech for now. The product names and packaging will remain the same for a while.

Best Regards,
Danielle
Forum: Professionals' Hangout 09-25-2014, 08:58 AM
Replies: 84
Views: 11,016
Posted By Danielle@LATICRETE
We love to hear this kind of feedback from you...

We love to hear this kind of feedback from you guys. It is how we continue to create new innovative products. I'll take everything you guys are bringing up now to our LATICRETE team for review.
...
Forum: Professionals' Hangout 09-24-2014, 12:48 PM
Replies: 84
Views: 11,016
Posted By Danielle@LATICRETE
Hi Roberto, Our warranties are based on the...

Hi Roberto,

Our warranties are based on the products you use for the entire installation not based on the specific application such as a steam room. So if all of the LATICRETE products you use...
Forum: Professionals' Hangout 09-23-2014, 10:42 AM
Replies: 84
Views: 11,016
Posted By Danielle@LATICRETE
Hi Roberto, 254 Platinum would be a...

Hi Roberto,

254 Platinum would be a recommended mortar for a steam room application provided you have a suitable substrate to install over. Glass Tile Adhesive Mortar or 4237 Latex Additive mixed...
Forum: Tile Forum/Advice Board 09-18-2014, 06:59 PM
Replies: 32
Views: 3,826
Posted By Danielle@LATICRETE
Thanks AJ, that is what happens when one types...

Thanks AJ, that is what happens when one types too fast and too often all day long!

Marty -

I reached out to my Tech team to see if I could get a response that would put Mrs. Marty and more...
Forum: Tile Forum/Advice Board 09-18-2014, 10:38 AM
Replies: 32
Views: 3,826
Posted By Danielle@LATICRETE
Hi Marty, You can click the following link...

Hi Marty,

You can click the following link to view the MSDS for our Part C component of LATICRETE SPECTRALOCK Pro Premium Grout, http://laticrete.com/Portals/0/msds/1200c.pdf. The MSDS states...
Forum: Tile Forum/Advice Board 05-12-2014, 11:41 AM
Replies: 4
Views: 668
Posted By Danielle@LATICRETE
Hi Frank, I'm sorry to hear you are having...

Hi Frank,

I'm sorry to hear you are having problems reaching our Technical Service Department. Please email me at dcshpunt@laticrete.com and I will connect you with someone.

Thanks!
Danielle
Forum: The Mud Box 03-18-2014, 12:19 PM
Replies: 30
Views: 2,106
Posted By Danielle@LATICRETE
Thank You From the LATICRETE Family

On behalf of the LATICRETE Family I would like to thank you all personally for your condolences. We have created a page on our website to honor and share our founderís great accomplishments. We have...
Forum: Tile Forum/Advice Board 03-05-2014, 09:01 AM
Replies: 9
Views: 1,457
Posted By Danielle@LATICRETE
Hi Steve, Iím glad to hear you are...

Hi Steve,

Iím glad to hear you are interested in using our products for your upcoming shower. I see you do have a contact to your local sales rep, but I wanted to let you know that we have a...
Forum: Professionals' Hangout 03-03-2014, 08:58 AM
Replies: 297
Views: 25,275
Posted By Danielle@LATICRETE
Hi Phyllis, I'm sorry to hear you are having...

Hi Phyllis,

I'm sorry to hear you are having difficulties getting in touch with our Technical Services Department. Send me an email, dcshpunt@laticrete.com, with some of the questions you have and...
Forum: Professionals' Hangout 02-28-2014, 10:27 AM
Replies: 420
Views: 31,724
Posted By Danielle@LATICRETE
Hah, it's a good thing that my boss is attending...

Hah, it's a good thing that my boss is attending the show then! ;)
Forum: Professionals' Hangout 02-28-2014, 08:28 AM
Replies: 420
Views: 31,724
Posted By Danielle@LATICRETE
Thanks Phil! We love seeing photos of you guys so...

Thanks Phil! We love seeing photos of you guys so share away!

I still wear my JB shirt from last year with pride (more often than I should admit...) :)
Forum: Professionals' Hangout 02-27-2014, 02:29 PM
Replies: 420
Views: 31,724
Posted By Danielle@LATICRETE
Hey JB Members! Unfortunately, I will not be...

Hey JB Members!

Unfortunately, I will not be able to make it to this yearís show! :(

I was really looking forward to seeing everyone again, but my boss Ken Tarwood, Electronic Marketing...
Forum: Tile Forum/Advice Board 02-20-2014, 10:33 AM
Replies: 5
Views: 1,129
Posted By Danielle@LATICRETE
Hi Wayne, I'm sorry you are having problems...

Hi Wayne,

I'm sorry you are having problems locating our products. PM me your zip code and I'll get you in touch with your local rep. They may have a better idea on where you can go to find...
Forum: Tile Forum/Advice Board 02-20-2014, 09:39 AM
Replies: 5
Views: 1,129
Posted By Danielle@LATICRETE
Where to Find LATICRETE Products

Hi Wayne,

My name is Danielle, and I am the online representative for LATICRETE. Have you tried using our Find a Distributor site to find distributorís in your area? You can access the site here,...
Forum: The Mud Box 02-18-2014, 12:52 PM
Replies: 95
Views: 7,258
Posted By Danielle@LATICRETE
We are very saddened to hear the news of Hammyís...

We are very saddened to hear the news of Hammyís passing. I personally, and on behalf of everyone at LATICRETE, would like to extend our condolences to his family and friends. I had the opportunity...
Forum: Professionals' Hangout 01-30-2014, 10:22 AM
Replies: 30
Views: 2,583
Posted By Danielle@LATICRETE
Hi Brian, We are sorry you are experiencing...

Hi Brian,

We are sorry you are experiencing these problems on your job site. I spoke with one of our Technical Service Reps and we have the following questions for you:

Are the cracks on all...
Forum: Tile Forum/Advice Board 01-27-2014, 10:22 AM
Replies: 15
Views: 1,343
Posted By Danielle@LATICRETE
Hi Cory, After reading through this thread I...

Hi Cory,

After reading through this thread I spotted a couple of things that need to be noted;

1 - LATICRETE Hydro Ban is freeze thaw stable and there shouldnít be any concern.

2 - the use...
Forum: Professionals' Hangout 12-18-2013, 08:25 AM
Replies: 5
Views: 1,064
Posted By Danielle@LATICRETE
Happy Holidays!

Thank you CX and Daniel for sharing this information! Sorry in advance for any inconvenience this may cause the forum members.

I hope everyone has a wonderful holiday and a very Happy New Year!
Forum: Professionals' Hangout 11-11-2013, 12:39 PM
Replies: 216
Views: 38,840
Posted By Danielle@LATICRETE
Hi Isaac, Great question! The warranty...

Hi Isaac,

Great question! The warranty changed in mid-April, but any product purchased prior to mid-April would still fall under the 25 year warranty. Receipts or invoices can be used as proof of...
Forum: Professionals' Hangout 11-07-2013, 08:34 AM
Replies: 216
Views: 38,840
Posted By Danielle@LATICRETE
Thanks Jim! We try our best! :yo:

Thanks Jim! We try our best! :yo:
Showing results 1 to 25 of 98

 
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