We were bidding a nice size job at a Condo on the Beach on Marco Island. This is a relatively new building where there are still a few unsold units. They are all "decorator ready" which means that they are ready for flooring , paint, etc. I always assume that we are in competition for any job. Even though we are currently doing all of this particular contractor's work, you never know what might be lurking behind the scenes.
There is a flooring dealer on the Island (those who know the Island will know who this is right away) that thinks the Sun rises and sets on their every word. Historically, they have enjoyed a lucrative run. Not so much now-a-days. Anyway, one day I get a call from the contractor and he asks "This system of yours...has it passed any tests? Is it approved by anyone other than yourself?" I immediately know something is up and ask "who have you been talking to and what did they say?" He said he would forward the emails.
WOW!
This guy went on and on, and on about how the TLS products will never work, that they have not been tested by anyone and that the 4,000 sf job we were bidding would fail if they awarded me the job. Nice guy, huh?
I sent the contractor all the test results and more documentation than anyone could ever want. When he opened my email, he thought I had sent him the entire text of the Health Care Bill....He politely told the guy that he was wrong and that he should probably check his facts before he acted in such a way. The guy went nuts! He responded to the contractor and copied the homeowner that the job was sure to fail!
The contractor wasn't very pleased by this guy going directly to his client for any reason, not to mention that he was really trashing both the contractor and myself.
The contractor told the competitor that he will never be invited to bid a project again.
And
We have just completed another successful installation using TLS and Laticrete setting materials.
Then I told the contractor about the 100% labor and materials warranty issued by Laticrete when the entire "system" was used together. He only smiled.......