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Old 12-03-2017, 08:55 AM   #1
Pauline2222
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Help! Shower tile instalation

Hi everyone.

I am in need of help. The shower wall tiles were installed yestersay and I think there are issues with it. Spacing was supposed to be 1/16, looks like some places is 1/8. But more importantly, the tiles are not flush, there is lipage. Grout not applied yet. What can be done, what should be done? Do we need to start over?

Shower tiles 12 x 24
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Old 12-03-2017, 09:16 AM   #2
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Hi Pauline, welcome. Yes, if you aren't happy then you need to have them stop. Then have a chat with the boss and explain your concerns.
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Old 12-03-2017, 09:31 AM   #3
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What Davy said.

If your not happy now, you won't be happy down the road.
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Old 12-03-2017, 09:39 AM   #4
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I am not happy with it. But, am I too picky? Do I have a good reason to complain. Would you start over?
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Old 12-03-2017, 09:52 AM   #5
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I would be more concerned with what is/is not behind the tile for waterproofing.
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Old 12-03-2017, 10:03 AM   #6
Pauline2222
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Evan1968

They put diamond back and schulter membrane and used a lite polymer mortar glue. Is that ok?
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Old 12-03-2017, 10:05 AM   #7
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Like Craig said. Is there a fabric membrane or a painted on waterproofing on the backer board or was the tile installed directly on the board?

As far as the lippage goes it does not look good from here.
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Old 12-03-2017, 10:09 AM   #8
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It was a fabric membrane, I bought by the meter to cover the whole area.
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Old 12-03-2017, 10:38 AM   #9
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No, you aren't being too picky. Do you have a general contractor or did you hire the tileman?
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Old 12-03-2017, 11:25 AM   #10
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If I remove the tiles, will the membrane come with it, and the diamond back?
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Old 12-03-2017, 12:00 PM   #11
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Usually the Kerdi is damaged when tiles are removed. Really depends on how well they are bonded. If they are bonded properly, it will damage it. I'm not sure what you're calling diamond back. Maybe one of the others here knows.
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Old 12-03-2017, 12:03 PM   #12
Redlands Okie
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Removal is likely to affect the membrane. And if the tiles do come off and does not affect the membrane thats just a small issue. How are you going to apply new tile and get the result you want ? All of the old thin set likely needs removed so you can install the new tile correctly. Your looking at a lot of likely problems here. Done right the first time or ..........? Settle for subpar work or start over more or less. As others have pointed out above if your not happy with it now its not going to get better. And every single time you get in the shower your going to see the issues. Same for any people in the future who might own the home. I assume your spending a lot of money and expecting it done correctly. Get it the way your willing to live with it as long as your in the house.
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Old 12-03-2017, 02:29 PM   #13
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The kerdi might survive the tile removal. We have seen it survive tile removal many times. But usually depends on how long it's been installed

Travis, that is a very good idea!
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Old 12-03-2017, 03:43 PM   #14
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Looks pretty terrible in the pics shown, I would definitely express your expectations.
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Old 12-05-2017, 08:22 AM   #15
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Thank you for all your help. They removed most tiles. So it turned out very well.
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