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Old 05-01-2012, 09:19 PM   #16
Davestone
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Wow i didn't know i thought i was on it awhile back, but at my age that coulda been two years ago.

Just went on it...http://nsraweb.com/
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Old 05-02-2012, 01:07 AM   #17
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Using a 4 inch polishing pad will never match the factory polish you recieve
on an untouched slab. Your always going to see somthing in the write light.
You wont even notice it after a week or so.
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Old 05-02-2012, 07:45 AM   #18
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C.j. that's not true. You can match a factory finish with 4" pads but there is a very specific way to do it
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Old 05-02-2012, 08:01 AM   #19
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Hi CJ, Welcome!

Cameron is correct. Caution must be taken to top polish as it's not uncommon to not only match factory polish, but to exceed it!
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Old 05-02-2012, 08:28 AM   #20
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Beth,
top polishing is more than just buffing out a scratch. It takes some time and lots of practice to be effective. I'm no expert but have managed to learn enough about it to get lucky at my attempts and to know I have more to learn.

Try contacting Trask Bergerson from Bergerson Tile/Stone in Astoria. I'm not sure if he travels that far but he might know of a fabricator in that area who knows how to top polish.


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Old 05-02-2012, 08:50 AM   #21
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I not sure where in washington your at, but if your one the north end of seattle I would call Kris Jorgensen @ Natural Stone Interiors.
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Old 05-02-2012, 09:18 AM   #22
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Kris is probably the best at top polishing around. If he's close enough I'd definitely see if he can help. He's in Snohomish just outside seattle
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Old 05-02-2012, 06:00 PM   #23
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Wow! Wish I lived further north, but I live right across the river from Portland, Or. I did a search for Granite restoration and have a guy coming over to look at it. He was up front about not attempting a fix if it wasn't within his scope of expertise.

I don't know what else to do. We definately are not having the installer work on it again.
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Old 05-03-2012, 12:22 PM   #24
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The local "restoraton" guy just came to look at our granite and said that he could only give us a 10% likelyhood of bringing the large area back to machine polished quality. He said that the fabricator should of never used the equipment he used to try and buff out the scratches, much less the seam.

He's going to give an attempt on the seam area, and after we see the results there, we'll decide what to do. He said that, frankly, he'd make the fabricator replace the whole piece. Damn!
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Old 05-05-2012, 11:19 PM   #25
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Update on the situation...

Our granite fabricator brought in his expert who has years of experience and is also an artist that works in granite. He (the expert) was here for 4 hours taking care of one area of the granite and showing our fabricator how to do it, since our fabricator admitted that he was in an area that he was not experienced in, and the area the "expert" worked on was fabulous!

We have agreed to have the fabricator & the expert to come back and finish the job instead of replacing the granite section. It will probably take the better part of a day, but the guy who put in the granite admitted he needs the experience and really wants to make it right, and his "expert" is willing to teach him how to do it.

I think we're giving the guy a chance to better himself and still get what we want. We have also told him that if we aren't happy with the results, it still means replacement of the granite. But still, doesn't everyone have to learn somehow? I'm really impressed with the lengths our fabricator has gone to, to make things right. I get the impression that he's in this business to make the customer (us) happy, no matter how many hours it takes.

Stay tuned, I'll let you know how it turns out.
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Old 05-06-2012, 08:51 AM   #26
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Glad it seems to be working out well for you and the fabricator.
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Old 05-07-2012, 10:01 PM   #27
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I think your attitude is really cool and I wish more clients were understanding like you. Sounds like he is owning up to it and everything will work out just fine. That's a contractor you want to stick with
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Old 05-20-2012, 02:35 AM   #28
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Matching factory polish with sanding pads

What is sanding? If nothing else its removing material. So you can efectivly blend a top polish useing a 4 inch pad, and matching the factory sheen is not the issue. But light like water doesn't lie. If there is a hole, water will find it.
And if there's a ripple in an otherwise perfectly flat and unblemished factory finish,
well then light will find that also. williamstileandstone.com
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Last edited by cjstilebiz@yahoo.com; 05-21-2012 at 02:39 AM.
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Old 05-21-2012, 12:18 PM   #29
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Update on the Granite situation.

Today the fabricator came back and spent the last four hours using the material and buffing pads recommended by his mentor and finally...finally, the granite matches the rest of the slab. It's shiny, and looks awesome!

He again, apologized for the time we had to wait to have it corrected, but also said he learned a lot because of how he handled this particular stone.

Once again I want to thank those that answered me. The knowledge base in this forum is amazing!
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Old 05-22-2012, 02:53 PM   #30
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Im happy to hear you got it resolved. Sounds like you got a good contractor.
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