Problem solving

[TRAVIS (I.T.M.)]

I installed honed 16x24 blue limestone and jerusalem stone on a entire basement floor. I installed Noble Seal CIS over the entire floor before installing the tile. Problem is, after about 3wks to a month after the homeowners moved in I got a call about the tile having a gloss finish. I didn't seal the floor yet (builder was way behind schedule and didn't want to inconvenience the homeowner) They think I applied an enhancer, not the case.

Anyway, any idea what could cause this?


I naturally assumed it was the chemicals they used for cleaning. they deny using anything other than soap and water. I want to complete my job and seal the floor so what could I use to strip this gloss, if anything


Any advice would be greatly appreciated. Thanks

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[doitright]

Hi Travis :)

It sounds like the floor is being coated with a soap film. They should be using a tile & stone specific neutral pH cleaner. No residue is left behind, and most also contain dirt surfactants.

[TRAVIS (I.T.M.)]

Any idea what would be the best way to strip the glossy film in order to reseal. I'm thinking that whatever I use will have to dry for a couple days before I can seal it.. (true?) Time sensitive: Homeowners will be out of town for only a week.

[JTG]

Travis
They got the soap on the stone and being as it was not treated with anything I'm going to guess that you are going to have a bear of a time getting the tile back to the honed finish.
Was it the home owner or the contractors cleaning crew that did it?
Good Luck
JTG

[TRAVIS (I.T.M.)]

homeowner's cleaning crew

[Dave Gobis]

Soap does give it a nice shine.

[doitright]

Hi Travis :)

I would suggest doing a TEST with Prosoco's All Surface Cleaner. Start with a 2 part water to 1 part All Surface Cleaner. Allow to dwell about 10 minutes, follow with agitation, and remove dirty solution with a wet vac. Rinse well!

[TRAVIS (I.T.M.)]

thanks for the help